Verizon/CWA Covid-19 Work at Home Agreement Extended through June 30, 2021
As of February 1, 2020, Sedgwick will be handling the administration of the FMLA.
Options to access FMLA forms:
1. Opt into email by calling Sedgwick.
Associates may contact Sedgwick and request to opt into email as soon as absence is loaded into the system. Absences will be sent to Sedgwick three times a day (9AM, 2PM, and 7PM ET). Absences should be viewable by Sedgwick within 30 minutes of the absences being sent on the file from Verizon. *Sedgwick indicates that it could take up to 1 day for the form to be emailed.
2. Opt into email via MySedgwick.
Note, the absence will be visible on MySedgwick within approximately 30 minutes from when it is reported on the Verizon file sent to Sedgwick (9 AM, 2 PM, 7 PM ET). Sedgwick indicates that it could take up to 1 day for a form request on MySedgwick (https://claimlookup.com).
3. Receive forms by mail. Forms are mailed within 1 business day upon receipt of absence.
4. Forms are also visible and can be downloaded in MySedgwick once they have been mailed by the examiner. Examiners will send the forms within 1 business day of receipt of the absence from Verizon's file.
Benefit Center Information:
In 2013, Verizon transitioned to Zerox HR Solutions. Hewitt no longer handles Verizon Benefits.
The Verizon Benefit Center can be reached at 1-855-4VzBens (1-855-489-2367).
Access Annual Enrollment information online at Benefits Connections: http://www.verizon.com/benefitsconnection
Important Reminder to those who do not have Internet Access or prefer to Call the Benefit Center:
If members need any printed materials mailed to their home, call the Verizon Benefits Center at: